Effective Date: [Insert Date]
Thank you for choosing Your Company Name. We are committed to providing high-quality services and customer satisfaction. Please read our refund policy carefully before making a purchase.
1. General Policy
All purchases made on our platform are final. As our services are digital and subscription-based, we do not offer refunds once a payment has been processed.
2. Exceptions to the No Refund Policy
Refunds may be issued in the following situations:
You were charged due to a technical error or duplicate payment
You purchased the wrong plan and notified us within 24 hours
You were unable to use our service due to a verified system error on our end
All refund requests are reviewed on a case-by-case basis and are granted at our sole discretion.
3. How to Request a Refund
To request a refund, please contact our support team within [e.g., 3 or 7 days] of the transaction with the following details:
Your full name and account email address
Transaction ID or receipt
Reason for the refund request
Email: [Insert Contact Email]
Subject line: Refund Request – [Your Account Email]
4. Refund Processing Time
If your refund is approved, it will be processed within 5–10 business days to the original payment method. Processing time may vary depending on your payment provider.
5. Cancellations
You can cancel your subscription at any time. Your access will remain active until the end of your billing cycle. No refunds are provided for unused portions of active subscriptions.
6. Contact Us
If you have any questions regarding this policy, feel free to reach out:
Your Company Name
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Business Address]